Improving Care for Individuals with Limited English Proficiency: Facilitators and Barriers to Providing Language Services in California Public Hospitals
The findings from Improving Care for Individuals with Limited English Proficiency: Facilitators and Barriers to Providing Language Services in California Public Hospitals suggest that systems for providing language services in California public hospitals are continuing to evolve, but it should also be noted that despite environmental challenges and ongoing financial and budget constraints, California public hospitals are making great strides. |
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Talking with Patients: How Hospitals Use Bilingual Clinicians and Staff to Care for Patients with Language Needs
Talking with Patients: How Hospitals Use Bilingual Clinicians and Staff to Care for Patients with Language Needs presents findings from a survey conducted by researchers at The George Washington University to learn more about the individuals in a hospital setting who interact with patients who speak a language other than English. |
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Talking with Patients: How Hospitals Use Bilingual Clinicians and Staff to Care for Patients with Language Needs (Issue Brief: Survey Findings)
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Talking with Patients: How Hospitals Use Bilingual Clinicians and Staff to Care for Patients with Language Needs (Ahead of the Curve: Language Access in California)
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Language Access Needs in Alameda County
In Alameda County, one of the most diverse counties in the state, there are innovative efforts under way to address the language needs of residents and to develop and train the health care interpreting workforce. To identify opportunities to strengthen the health care workforce to meet diverse language needs, The Endowment commissioned a survey of community-based organizations serving immigrant and refugees in Alameda County. The purpose of this survey was to increase The Endowment’s knowledge of existing and emerging language assistance needs, the current capacity of community-based organizations to meet these needs, and to gather community recommendations for improving language access. |
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Overcoming Language Barriers to Health Care
This publication describes policy efforts at the state and federal levels to overcome language barriers to health care faced by non-English speaking patients. Importantly, this case study demonstrates the critical role that the administrative and regulatory process plays in establishing and implementing public policy. It also describes the inter-relationship between state and federal policy. This report also seeks to identify ways in which The Endowment—primarily through its support of advocacy and convening—helped raise the visibility of this issue, bring critical stakeholders together, and achieve meaningful progress. |
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Language Access: Understanding the Barriers and Challenges in Primary Care Settings
The Language Access: Understanding the Barriers and Challenges in Primary Care Settings report offers a glimpse into the language challenges identified by safety net providers in primary health care clinics and the strategies they employ to meet the care needs of LEP patients. |
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Serving Patients with Limited English Proficiency: Results of a Community Health Center Survey
In 2007, the National Association of Community Health Centers (NACHC) surveyed its member health centers. The results are reported in the NACHC’s Serving Patients with Limited English Proficiency: Results of a Community Health Center Survey. |
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Addressing Language Access Issues in Your Practice: A Toolkit for Physicians and Their Staff Members
Prepared by the California Academy of Family Physicians, the report presents a systems approach to redesigning medical office practices to provide the highest quality care possible to patients who speak limited English. |
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California County Profiles: Limited English Proficient Population
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California Speaks: Language Diversity and English Proficiency by Legislative District
Funded by The California Endowment and the Chung Ying Tang Foundation, the report "California Speaks: Language Diversity and English Proficiency by Legislative District" examines numerous languages (other than English) spoken at home by nearly 40 percent of Californians. The research and analysis presented in the report can raise awareness and inform policy making and long-term planning to meet the needs of this population. |
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Hospital Language Services for Patients with Limited English Proficiency
Working with the National Health Law Program, the Health Research and Educational Trust released the report, Hospital Language Services for Patients with Limited English Proficiency: Results from a National Survey. The survey examines the barriers some patients may face when trying to obtain quality health care. |
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Hospital Language Services for Patients with Limited English Proficiency: Results from a National Survey
Working with the National Health Law Program, the Health Research and Educational Trust released the report, Hospital Language Services for Patients with Limited English Proficiency: Results from a National Survey. The survey examines the barriers some patients may face when trying to obtain quality health care. |
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How to Choose and Use a Language Agency: A Guide for Health and Social Service Providers Who Wish to Contract with Language Agencies
There is a growing awareness of the importance of quality language services in supporting the needs of Limited English Proficient populations. This report, which is designed for health and human services administrators, examines what to look for in a language agency, how to choose an appropriate provider and what to expect from service. |
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Improving Use of Prescription Medications: A National Action Plan
The report shows the need for a coordinated, national action plan to improve consumer use of prescription medications, with a focus on those with communication challenges due to limited health literacy and other barriers in understanding prescription medication information. |
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In the Right Words: Addressing Language and Culture in Providing Health Care
This report, created by Grantmakers in Health with the support of The Endowment and Robert Wood Johnson Foundation, describes the consequences of language barriers on health care outcomes, provides an overview of relevant laws and policies, and highlights strategies for improving language access. It focuses on the challenges and opportunities around ensuring language access for the growing number of individuals who have limited English proficiency. |
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Language Barriers in Health Care Settings: An Annotated Bibliography of Research Literature
Language Barriers in Health Care Settings: An Annotated Bibliography of Research Literature" is a publication designed to serve as a compendium of resources related to language access issues in health care. |
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Language Services for Patients with Limited English Proficiency: Results of a National Survey of Internal Medicine Physicians
Fifty-two million people speak a language other than English at home. Estimates of the number of people with Limited English Proficiency (LEP) range from 11 million to 21 million people. To determine whether internal medicine practices of members of the American College of Physicians provide language services and to better ensure effective communication for LEP patients, the College conducted a survey of its members during late 2006. This study examines the results of a national survey and was supported by The California Endowment. |
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Paying for Language Services in Medicare
Working with the National Health Law Program, the Center on Budget and Policy Priorities released Paying for Language Services in Medicare: Preliminary Options and Recommendations that examines how Medicare could fund programs to assist Limited English Proficient populations. |
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Paying for Language Services in Medicare: Preliminary Options and Recommendations
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Straight Talk: Model Hospital Policies and Procedures on Language Access
Produced by the California Health Care Safety Net Institute, the report examines both new and innovative operational procedures that can streamline hospital systems and processes for patients with limited-English skills. |
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The American College of Obstetricians and Gynecologists, District IX California:
Language Access Solutions for OB/GYN Medical Practices
Funded by a grant from The Endowment, the American College of Obstetricians and Gynecologists (District IX, California) initiated a project in 2004 to explore approaches employed by its physician members to communicate with Limited English Patients or those without English language proficiency. From that project emerged practice and policy recommendations to promote use of language access practices that ensure accurate interpretation, confidentiality and adherence to medical ethics standards, while discouraging use of inappropriate methods. |
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Giving Voices to the Voiceless: Language Barriers & Health Access Issues of Black Immigrants of African Descent
Immigrants of African descent in California have been systematically marginalized within the health care system. This report by the Summit Health Institute for Research and Education, Inc., takes an initial step toward identifying language and cultural issues that impede access to culturally competent health care for this population. |
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Health...In Brief : Improving Access to Health Care for LEP Health Care Consumers
Language barriers may result in increased risks of medication errors, longer emergency room stays and higher health care costs. To overcome those barriers, language assistance services, such as interpreters and translation of written health or medical materials, are essential. This brief presents policy options for how California can obtain federal reimbursement for such services and provides reimbursement models that have been developed in other parts of the country. |
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