AGEnda for Action: Building a Movement for Elder Women's Advovacy
Agenda for Action: Building a Movement for Elder Women’s Advocacy presents the findings from the Elder Women’s Initiative research and Speak-Outs organized through the combined efforts of The Women's Foundation of California, The California Endowment, UCSF Institute for Health & Aging, and the Insight Center for Community Economic Development. |
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A Comprehensive Framework and Preferred Practices for Measuring and Reporting Cultural Competency
The National Quality Forum (NQF), an organization dedicated to improving healthcare quality, has endorsed 45 practices to guide health care systems in providing care that is culturally appropriate and patient centered. This report presents those practices along with a comprehensive framework for measuring and reporting cultural competency. |
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Cultural Competency: An Organizational Strategy for High-Performing Delivery Systems
The provision of culturally accurate and appropriate services—known as “culturally competent care”—is an integral component of any strategy to narrow the disparities gap. Culturally competent care strives to eliminate misunderstandings in diagnosis or in treatment planning that may arise from differences in language or culture and to improve patient adherence with treatments. This requires a partnership among clinicians, patients and families. Culturally competent healthcare requires oral and written language access, sensitivity to cultural differences, attention to patients’ health literacy needs, and consistency across settings, time, and providers. In order to achieve this vision, the National Quality Forum (NQF) identified guiding principles for culturally competent care and endorsed a framework for culturally competent care, consisting of domains and preferred practices. |
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Culture and Health Among Filipinos and Filipino-Americans in Central Los Angeles
The Culture and Health Among Filipinos and Filipino Americans in Central Los Angeles report analyzes responses from a series of focus groups and over 400 surveys administered to health care providers, youth, residents, seniors and workers in Historic Filipinotown. |
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One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations
A research report One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations urges health care organizations to assess their capacity to meet patients’ unique cultural and language needs. The findings are based on successful practices now being used in hospitals, and underscores the need to move away from a “one size fits all” approach that negatively affects the quality and safety of care for diverse patients. |
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One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations
A research report released by The Joint Commission, and funded by The California Endowment, urges health care organizations to assess their capacity to meet patients’ unique cultural and language needs. One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations, is based on successful practices now being used in hospitals, and underscores the need to move away from a “one size fits all” approach that negatively affects the quality and safety of care for diverse patients. The report includes a self-assessment tool that can help health care organizations tailor their initiatives to meet the needs of diverse populations. The tool addresses the main issues found in the report and provides a framework for discussing needs, resources and goals for providing the highest quality care to every patient served. |
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Building Culturally Competent Health Systems in California
On March 28-29, 2007, the California Endowment hosted a convening, "Building Culturally Competent Health Systems in California," held in Los Angeles. The participants of this convening included more than 130 individuals from California's public and nonprofit hospital systems and other organizations working on issues of language access, cultural competency, health disparities and work force diversity. This document is a summary of the convening's proceedings, sessions and panel discussions. |
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Exploring Organizational Development & Capacity in Cultural Competence - part 1
A new monograph series, Organizational Development & Capacity in Cultural Competence: Building Knowledge and Practice, examines a variety of frameworks for building culturally competent health systems to address the health needs of increasingly diverse communities. Produced by CompassPoint Nonprofit Services and supported by a grant from The California Endowment, the three publications explore the questions “Where are we going?”, “How do we get there?” and “How do we know when we’ve made progress?” The first report is: Multicultural Organizational Development: A Resource for Health Equity |
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Exploring Organizational Development & Capacity in Cultural Competence - part 2
Encouraging More Culturally & Linguistically Competent Health Practices in Mainstream Health Care Organizations: A Survival Guide for Change Agents |
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Exploring Organizational Development & Capacity in Cultural Competence - part 3
Cultural Competency in Capacity Building |
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Language Services for Patients with Limited English Proficiency: Results of a National Survey
Fifty-two million people speak a language other than English at home. Estimates of the number of people with Limited English Proficiency (LEP) range from 11 million to 21 million people. To determine whether internal medicine practices of members of the American College of Physicians provide language services and to better ensure effective communication for LEP patients, the College conducted a survey of its members during late 2006. This study examines the results of a national survey and was supported by The California Endowment. |
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Hospitals, Language and Culture: A Snapshot of the Nation
A new report from The Joint Commission and funded by The Endowment says that linguistically and culturally appropriate care is lacking in many hospitals, and that an increasingly diverse American population requires broad new strategies to address their needs. The study, Hospitals, Language and Culture: A Snapshot of the Nation, analyzes 60 hospitals across the country in their efforts to offer culturally competent care. |
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