JOB DESCRIPTION

Position:  Audio Visual Manager

 

Position Summary:

The Audio-Visual Manager is responsible for the maintenance, setup and operation of all computer and audio-visual equipment in all three Conference Centers. This position will manage and maintain all conference center audio visual equipment for all locations.  They will also oversee the maintenance contract and schedule use of all equipment. This position will work closely with the Information Technology Department of the Endowment to maintain operations of electronics and computer systems. This position will work closely with the Conference Center team to advise and assist all conference center users with AV needs, and with the reservation of those items.  The Audio-Visual Manager will support all external clients to ensure that all audio-visual needs are met. The Audio-Visual Manager will execute tasks while maintaining quality customer service, and will implement Center policies and procedures along with create Audio-Visual use polices.

 

Position Accountabilities:

  • Manage all A/V construction projects for conference space and meetings rooms.
  • Manage all maintenance and inventory records for equipment.
  • Manage all A/V equipment in the CHC, business center as well as other regional offices and conference space.
  • Manage the Cibola contract across all sites.
  • Train and Manage event staff on all A/V equipment’s, policies and procedures.
  • Maintain high-level customer service standards.
  • Be versed in all Conference Center responsibilities including reservations, A/V and setup.
  • Work with IT to assist in managing non-conference center A/V needs.
  • Develop, implement and evaluate room A/V equipment setup, transition and striking processes.
  • Have familiarity and understanding of the latest audio, video, display, electronic control, switching/interfacing and distribution technologies.
  • Support and assist Endowment staff, guests, and clients by developing information and design strategies; recommending media selection, format, and presentation style.
  • Select all  media equipment by identifying communications requirements; defining specifications; soliciting and evaluating vendors and services.
  • Perform any Conference Center task as necessary.
  • Set up A/V equipment for meetings and trainings.
  • Support and assist Endowment staff and guests in meeting planning on issues related to the Audio-Visual Equipment.
  • Train and support Endowment staff and guests in usage of Center A/V equipment.
  • Assure guest A/V needs comply with Center policies.
  • Implement and maintain Conference Center A/V reservations.
  • Implement and maintain Conference Center A/V usage logs.
  • Work with CHC Program staff to develop and run all afterhours programed events.
  • Responsible for all A/V tours and rehearsals for Conference A/V needs.
  • Perform any Conference Center task as necessary.
  • Active participate in the Conference Center team weekly meeting.

 

Qualifications:

  • 7-10 years of audio visual IT experience related to presentation and meeting equipment.
  • Experience managing vendor relationships and internal staff.
  • Knowledge of networks and other computer related operations.
  • Experience in and use of sound, video, and recording equipment.
  • Excellent customer computer service skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment.
  • Spanish language fluency a plus.

 

Minimum Education:

  • Professional degree in IT or A/V Systems management highly preferred.

 

Minimum Experience:

  • Five years of experience working with A/V equipment and computer systems.
  • Experience working with teams.
  • Customer service experience.

 

About The California Endowment

The California Endowment, a private, statewide health foundation, was established in 1996 to expand access to affordable, quality health care for underserved individuals and communities, and to promote fundamental improvements in the health status of all Californians. Headquartered in downtown Los Angeles, The Endowment has regional offices in Sacramento, Oakland, Fresno and San Diego, with program staff working throughout the state. The Endowment challenges the conventional wisdom that medical settings and individual choices are solely responsible for people’s health. The Endowment believes that health happens in neighborhoods, schools, and with prevention.

 

APPLICATION PROCESS:

Interested candidates should send their resume by email to HRResumes@calendow.org.  Please reference “Audio/Visual Manager” in the subject line.

The California Endowment is an equal opportunity employer and welcomes a diverse candidate pool.